The Irony

Reading Dennis Johnson's book and the chapter The E-Mail Overload the apparent effects of e-mail become ironic. While the Internet and e-mail have made contacting your representative much easier, at the same time it as pushed the representative further away from the contact. E-mail essentially made it too easy to contact your representative. With hill staffers already overworked and underpaid, representatives are forced to turn to even more impersonal ways to handle all of the correspondences. So in the end, the Internet has made contacting your representative easier, it has also managed to make it less effective.